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Our Focus

Experience across many industries

We work across a broad range of areas, our specialties include:

  • User experience surveys
  • Customer experience surveys
  • Support experience tracking
  • Concept testing
  • Usability research

  • Qualitative interviewing and focus groups with SMEs, industry professionals and executives
  • Quantitative telephone interviews and email survey

  • Concept testing
  • Pricing and channel strategy

  • Usage and attitude studies
  • Market segmentation

  • Brand audits
  • Brand positioning/repositioning

  • Customer experience tracking
  • Customer entry/exit tracking
  • Net Promoter Score tracking

 

Industries we’ve worked in

Don’t see your industry listed? We empower all kinds of businesses with our comprehensive expertise. If you’re interested in getting research done, don’t hesitate to contact us

IT & telecommunications

Financial services

Building & construction

Logistics

Utilities

Property

Employment

Gaming

Retail

Health

Media & advertising

Government

NFP